If you are a coach or consultant then you probably already use a calendar or diary to record all your appointments. If you want to free up your time from the non-billable admin tasks of setting up appointments and sending pre-meeting instructions, delegate these to your VA, leaving you free to either take on more clients or other tasks that only you can do in your business. Your VA can take care of the liaising with your clients to getting an appointment in the diary that suits both parties, sending instructions and any pre-consultation forms, as well as invoices for consultations.
The first thing your VA will need is access to your up-to-date diary. You will also need an automatic way to keep your diary up-to-date after your VA has set up appointments, so that you’re both always working from the latest version of your diary. This post shows you how you can achieve that automatically without having to manually enter appointments either of you have set up or changed.
If you’re still using a paper diary, then you will need to upgrade to an electronic version that allows you to share with others. A zero-cost one that is perfect is Google Calendar. If you already use something like Outlook, then Google Calendar will be able to sync with the appointments already set up there and you can share it with your VA. In addition you can sync it with your iPhone or other mobile device so when you are out and about at network meetings etc, you can still set up appointments and they will automatically transfer to your Outlook and Google calendars. You and your VA will then have access to the most current version of your diary, from Outlook, Google Calendar or mobile device.
Here’s how, in three easy steps:
Step 1:
Set up a Google Calendar account (it’s free)
go to www.google.com/calendar and follow the prompts


If you don’t intend using Outlook, then simply add your appointments by double clicking the appropriate date/time slot and enter the details. You can also make appointments recurring if they are regular. Or where you have a regular commitment that your VA needs to know about so they don’t book you an appointment there, for instance, school run or your business planning times.
Step 2:
Sync with Outlook (if you’re using Google Calendar on it’s own, skip this)
First you need to download a piece of software….
a) In settings (the cog icon) select Calendar help

b) select sync

c) select Sync with Microsoft Outlook

d) hit download

e) save the file to your downloads folder

f) when downloaded, run the file by double-clicking it

g) follow the wizard, accepting all the defaults it suggests


g) After installation, you’ll be prompted to add your Google email and password and select/confirm some options. Select 2-way and change the sync interval to 30 minutes. If access to the internet is limited, you may want to keep it at the default of 120 minutes to prevent error messages popping up because it can’t connect.

h) You will notice the Google Syncing icon active on the status bar indicating that syncing is in progress. Once the arrows stop moving, it’s complete.

Step 3:
Share with your VA
i) From the Google Calendar view, select Calendar Settings (hit the cog icon to access)

ii) Select Calendars

iii) Select the share this calendar

iv) type in the VA’s email and select ‘make changes to events’ from the drop down menu. Remember to hit save.

That’s it. All set up.
All you need to do is make sure your VA has the content of confirmation emails and joining instructions and any questionnaires you like new clients to complete so that you are prepared for the appointment.